NHS North West London says ‘Help us Help You’ this winter

Here’s a list of things you can do locally, on the phone or online that will help you stay well winter….

Visit your local pharmacist
This is the fastest way to get advice if you have a minor health problem. Pharmacists are highly trained medical professionals who can help with a wide range of issues – from stomach bugs, to coughs and colds and minor injuries like strains and sprains. You can also find out more about treating minor health conditions on nhs.uk.

See a GP or a nurse
If you think you need an appointment with a GP or a practice nurse, appointments are available from 8am – 8pm (8am – 9pm Kensington and Chelsea, Queen’s Park and Paddington) Monday to Friday and 8am – 8pm on the weekends and bank holidays across North West London. To book an appointment, contact your GP practice or NHS 111 when your practice is closed.

Call NHS 111
If you have an urgent medical issue, call 111 to speak to a fully trained advisor, 24 hours a day. It’s also possible to get help online, visit 111.nhs.uk, where you can ask questions about your symptoms and find out when and where to get help. If necessary, 111 advisors can connect you to a nurse, emergency dentist or a GP and they can arrange face-to-face appointments. They will also advise you on whether you should seek emergency care.

In an emergency…
If you have a medical emergency, call 999 or go to accident and emergency (A&E). A&E departments are for seriously ill people with life-threatening conditions and will be very busy over the Christmas and New Year period. We encourage you to use alternative health services if the issue isn’t an emergency.