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About Us

At Golborne Medical Centre, we pride ourselves on providing comprehensive and holistic NHS primary care services for all of our patient population. Aiding our patients in navigating all NHS services available to them and educating them on the myriad of community support available. Our aim is to not only care for our patient population but to empower them to take control of their own health:

  • By putting the patient experience at the core of our development
  • Ensuring staff are trained to provide the latest patient information available
  • Creating a safe and welcoming environment, where patients feel valued
  • Bridging healthcare inequality gaps

The Golborne Medical Centre works closely with our secondary healthcare and PCN (Practice Care Network) partners in West-Hill PCN, to ensure that coordinated patient support is maintained at all times.

Mission Statement

We provide high quality, patient centred health care, working in partnership with our community services, to aid a healthier population.

 

Register with the Surgery

New to the area? Find out more about registering at Golborne Medical Centre and how the practice can help you attain control over your healthcare.

See our registration page

Patient Feedback

We welcome feedback to tell us what we are doing right and what we can improve.

Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Complete the Friends & Family Test

Complaints

If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint

Surgery Team

Meet the surgery team

See our staff page

Patient Participation Group (PPG)

The Surgery's Patients Participation Group is now a well established group where patients, members of the medical staff and the Practice Manager are able to meet quarterly to discuss matters relating to the surgery.

For more information, please see our Patient Group pages.

Practice Performance

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

Our overall CQC Rating was: GOOD

See the full report