Contact Us
Address
Golborne Medical Centre
12-16 Golborne Road
London
W10 5PG
Phone
Contact us online
Out of Hours
Enhanced Access
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself – for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it’s not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.
About Us
At Golborne Medical Centre, we pride ourselves on providing comprehensive and holistic NHS primary care services for all of our patient population. Aiding our patients in navigating all NHS services available to them and educating them on the myriad of community support available. Our aim is to not only care for our patient population but to empower them to take control of their own health:
- By putting the patient experience at the core of our development
- Ensuring staff are trained to provide the latest patient information available
- Creating a safe and welcoming environment, where patients feel valued
- Bridging healthcare inequality gaps
The Golborne Medical Centre works closely with our secondary healthcare and PCN (Practice Care Network) partners in West-Hill PCN, to ensure that coordinated patient support is maintained at all times.
Mission Statement
We provide high quality, patient centred health care, working in partnership with our community services, to aid a healthier population.
Register with the Surgery
New to the area? Find out more about registering at Golborne Medical Centre and how the practice can help you attain control over your healthcare.
Patient Feedback
We welcome feedback to tell us what we are doing right and what we can improve.
Friends and Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
NHS Ratings and Reviews
We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website
Complaints
If you've had a bad experience we'd also like to know. View our complaints procedure.
Surgery Team
Meet the surgery team
Patient Participation Group (PPG)
The Surgery's Patients Participation Group is now a well established group where patients, members of the medical staff and the Practice Manager are able to meet quarterly to discuss matters relating to the surgery.
For more information, please see our Patient Group pages.
Practice Performance
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.
Care Quality Commission
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.
Our overall CQC Rating was: GOOD
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