Services

 

Learn more about the services we provide at the surgery

Clinics and Services

Alcohol Advice

NHS Advice on drinking recommends that men should not regularly drink more than 3-4 units of alcohol a day and women should not regularly drink more than 2-3 units a day. "Regularly" means drinking every day or most days of the week.

The Alcohol Interventions Team (AIT) offers support, information, advice and signposting to individuals who drink above "safe" levels of alcohol for whatever reason. To book an initial appointment, please call 023 9284 1753.

Antenatal Care

Antenatal care is the care and help you receive from health professionals during the course of your pregnancy. It is important you take good care of your own health and that of your unborn baby during pregnancy.

As soon as you find out you are pregnant, you should get in touch with us to find out more information on the services and support that are available to you.

Childhood and Teenage Mental Health

While it is commonly believed that depression only effects adults, around 10% of children in Great Britain aged between 5 and 16 have a recognisable mental disorder; with about 4% of children suffering from an emotional disorder such as anxiety or depression.

The problem for many is that depression is difficult to spot and often regarded as teenage mood swings. However, if your child is appearing to have an extreme emotional response to a life event or has lost interest in activities which previously interested them they may be suffering from an emotional disorder.

If you are worried about your child’s mental health please visit your GP, who will be able to offer a range of support to help both you and your child. There are a range of talking therapies which are highly effective in dealing with both short term and long term depression, for more information on these therapies please view the NHS Talking Therapy Guide.

Childhood Immunisations

One of the most important things that a parent can do for their child is to make sure that they have all their routine childhood vaccinations. It’s the most effective way of keeping them protected against infectious diseases.

Ideally, children should have their jabs at the right age to protect them as early as possible and minimise the risk of infection.

Find out which jabs your child needs, when they need them, and what the benefits of each jab are.

Please call the surgery to make an appointment.

Child Safeguarding Forum

Article 39 children’s rights charity has made this site so that children and young people know their rights.

We want you to be listened to, respected and to have a great childhood and future. Knowing your rights can help make this happen.

Chlamydia Screening

Chlamydia screening is available from the surgery.

Simply ask at reception for a kit. It is a completely confidential service where you can send a urine sample in the envelope provided and receive the results easily.

Diabetes

Our specialist diabetes team will provide you with support, regular reviews and the day-to-day care of your needs.

All Diabetic patients are entitled to an annual review. The Practice will normally contact you if yours is due. The review takes place in two parts – a data collection appointment and where appropriate, a follow up care plan appointment. If you feel you have been missed, or require a more urgent review, then please contact the Practice to arrange an appointment.

At the initial data collection appointment, your blood pressure, weight, urine, feet and well-being will be checked. It is necessary for you to bring an early morning urine sample with you. Following your initial appointment, a care plan booklet will be sent to you and if necessary, an appointment with your GP or one of our specialist nurses will be arranged.

Doctors’ Letters

You may require a doctor's letter for various reasons eg fitness to travel or confirmation of medical conditions.  Please contact reception to make your request which will be dealt with in the most appropriate way.

If you are pregnant and require a doctor’s letter as proof of 'permission to travel' please be aware that many airlines require your doctor’s letter to be signed within 48 hours of international travel.

Please note that you will not be provided with a doctor's 'permission to travel' letter if you are due in less than 30 days or if your pregnancy is considered high-risk.

Emergency Contraception

If you’ve forgotten to take your pill, your condom split or you’ve had unprotected sex in the last 72 hours then you may need emergency contraception, and the sooner you take it the better.

Emergency contraception is available free from Contraception and Sexual Health Services, some GPs (family doctors) and most pharmacies (chemists), even if you’re under 16.

If you’ve had unprotected sex or your condom failed, it is also really important to consider your risk for sexually transmitted infections and to think about your long-term contraception needs. Please phone the surgery to book an emergency appointment.

If you miss the 72 hours it is still possible to have an emergency coil fitted up to 5 days after unprotected sex. You can have an emergency coil fitted for free at your local sexual health clinic.

Family Planning

Our family planning clinics offer free, confidential advice and information about contraception and sexual health.

We provide a range of services including:

  • Confidential advice about contraception
  • The combined oral contraceptive pill
  • The Progestogen-only pill
  • Progestogen injections
  • Limited supplies of free condoms
  • Free emergency contraception
  • Confidential advice about STIs
  • Cervical screening
  • Unplanned pregnancy advice
  • Free pregnancy tests
  • Pre-conception advice and fertility awareness information
  • Fitting and checking of caps, diaphragms, and coils (intrauterine devices, or IUDs)

Please book an appointment (through reception or via our online services) with your GP to discuss any of the above in more detail.

Flu and Covid Vaccines

The NHS offers free flu and Covid vaccines to those at greater risk of serious illness.

Vaccines are our best protection against flu and Covid. Over the last few years, they have kept tens of thousands of people out of hospital and helped to save countless lives.

Who can get the vaccines?

The flu and Covid vaccinations are available to people who:

  • are aged 65 or over 
  • have certain health conditions
  • are pregnant
  • live with someone who has a weakened immune system
  • are a carer
  • are a frontline health or social care worker
  • live in a care home.

Most children can get the children's flu vaccine. This includes children aged 2 to 3 years, school-aged children (Reception to year 11) and children with certain health conditions.

 

How to get the Covid vaccine

If you're eligible for the Covid vaccine, you can:

 

How to get the flu vaccine

If you're eligible for an NHS flu vaccine, you can get your vaccine from:

•    your GP surgery
•    a pharmacy that offers NHS flu vaccination (if you're aged 18 or over)
•    some maternity services (if you're pregnant).

You do not have to wait for an invitation before booking an appointment.

Get more information on your winter vaccines on the NHS website.

Minor Surgery

Certain small surgical operations can be performed at the surgery. With minor surgery the recovery time is usually short and you will be back to your usual activities fairly quickly (depending on your procedure).

Before attending for minor surgery you will need to see a doctor for the diagnosis and then you will be given an appointment to attend for your procedure.

Neo-natal Checks

Some newborn babies are released from hospital without a detailed examination. If this is the case, our GPs are happy to perform the relevant checks, either in the surgery, or in comfort of your own home, depending on which is easier for you.

In most cases, the Practice will contact new mums to arrange for this to happen, on rare occasions where we are unaware of the birth, please feel free to give us a call and arrange an appointment or visit.

NHS Health Checks

Have your free NHS Health Check and you will be better prepared for the future and be able to take steps to maintain or improve your health.

Learn more on the NHS website

Nursing Services

We have a team of nurses who can help you with:

  • Heart Disease
  • Family Planning
  • Asthma
  • COPD
  • Strokes
  • Diabetes
  • Baby Immunisations
  • Minor Illness
  • Bereavement Counselling
  • Ear irrigation
  • Wound management

Postnatal Care

Postnatal care extends for between 6-8 weeks after the birth of your baby. During this period, routine checks are carried out by the health visitor and you and your baby's recovery is monitored.

During your postnatal care you will find out about feeding, potty training, illnesses, safety and more. You will be able to ask your health visitor questions and request advice.

Preconception Advice

If you are planning to have a baby or you need to know more information about how to look after yourself and your unborn baby, please book an appointment with your GP.

We can provide you with all the information you need to know to have a happy and healthy pregnancy.

Respiratory

Asthma and COPD Clinics

Our practice nurses have specialist asthma qualifications. During their clinics they monitor your overall condition, offer advice, answer any queries and ensure your treatment is effective.

We hold clinics to diagnose and to help patients to manage their asthma or COPD.

We like to see all our patients who have been diagnosed with these conditions at least once a year, depending on the severity of your condition, we may invite you to come to the clinic more often in order to ensure we give you the care you require.

Sexual Health

A range of sexual health services are offered at the surgery including:

  • Contraception and contraception advice
  • Emergency contraception and emergency contraception advice
  • Testing and treatment for sexually transmitted infections (STIs), such as chlamydia, syphilis, gonorrhoea and genital warts
  • Testing and counselling for HIV and AIDS

If you need advice and support with a sexual health matter or you think you have a problem you would like to discuss, please call the surgery to make an appointment with your GP.

Sexual health services are freely available for everyone.

Sickness Certificates

Smoking Cessation

If you're trying to give up smoking, we can help. Studies show that your chances of success will be greatly improved if you get advice and support from health care professionals to help you stop smoking and if you don't pay for your prescriptions then giving up is free.

The services we offer from the Practice can:

  • Boost your willpower to stop smoking
  • Concentrate your efforts by getting advice from someone who knows your medical background
  • Help you feel that you’re not doing it alone
  • Help you to cope when you are tempted to smoke
  • Monitor improvements to your health so that you can see the benefits

Please call the surgery to arrange an appointment with our smoking cessation advisers.

Testicular Cancer

It is important to visit your GP as soon as you notice any lump or swelling on your testicle. Your GP will examine your testicles to help determine whether or not the lump is cancerous.

Weight Loss

If you would like to know more about weight and diet advice, we offer a weight management clinic giving you advice on how to lose weight and stay healthy.

A range of options are available to support people with weight loss. To understand which of them may be the best fit for you please arrange an appointment with your GP who will be happy to discuss them with you.

One suitable option may be our Health Trainers who offer 1:1 sessions for people wanting to improve their health and change their behaviour. They can support individuals with healthy eating, weight management and getting physically active.

National Health Screening Programmes

Screening is a way of finding out if people have a higher chance of having a health problem, so that early intervention can be offered, or information given to help them make informed decisions. 

Below you will find an overview of different free screening programmes available through NHS, with links to different types of screening and contact details for booking.

What is screening?

Screening is a way of identifying apparently healthy people who may have an increased risk of a particular condition. The NHS offers a range of screening tests to different sections of the population. 

The aim is to offer screening to the people who are most likely to benefit from it. For example, some screening tests are only offered to newborn babies, while others such as breast screening and abdominal aortic aneurysm screening are only offered to older people. 

Breast screening

Breast screening is offered to women aged 50 to 70 to detect early signs of breast cancer. Women over 70 can self-refer. 

Anyone registered with a GP as female will automatically be invited for NHS breast screening every 3 years between the ages of 50 to 71. You will get a letter in the post inviting you. 

If you are 71 or over you will not automatically be invited but you can still have breast screening every 3 years if you want to. You will need to call your local breast screening service to ask for an appointment. 

Learn more about Breast Screenings

How do I contact the Breast Screening Service? 

Visit the London Breast Screening website for further information and contact details

What happens at your appointment

NHS breast screening video: what happens during a mammogram

If you have symptoms

If you’re worried about breast cancer symptoms, please see your GP as soon as possible. The earlier a problem is found, the easier it can be to treat.

See symptoms of Breast Cancer

Information in other formats

Bowel Cancer Screening

The NHS Bowel Cancer Screening Programme checks if you could have bowel cancer. The earlier cancer is found, the more effective treatment is likely to be.

Bowel screening is offered to everyone aged 54 to 74 years (50 to 74 by 2025) every 2 years.

If you’re 75 or over, you can ask for a kit every 2 years by phoning the free bowel cancer screening helpline on 0800 707 60 60.

Learn more about Bowel Cancer Screenings

If I have symptoms

Always see a GP if you have symptoms of bowel cancer at any age, even if you have recently completed an NHS bowel cancer screening test kit. Do not wait to have a screening test.

See symptoms of Bowel Cancer

What is Bowel screening?

Bowel screening involves collecting a small sample of poo on a sample stick (faecal immunochemical test- FIT) and sending it back in the post. This tests for small amounts of blood in the poo.

How to get a home test kit

You will automatically be sent a test kit in the post when you are eligible. 

Bowel screening is offered to everyone aged 54 to 74 years (50 to 74 by 2025) every 2 years.

You are automatically sent an NHS bowel cancer screening kit in the post.

Make sure your GP practice has your correct address, so your kit is posted to the right place.

If you're 75 or over, you can ask for a kit every 2 years by phoning the free bowel cancer screening helpline on 0800 707 60 60. Call this number if you need to replace a lost kit.

How to use the home test kit 

Information in other formats

Cervical Screening (Smear test)

Cervical screening is offered to all women and people with a cervix aged 25 to 64 to check the health of cells in the cervix. It is offered every 3 years for those aged 25 to 49, and every 5 years from the ages of 50 to 64.

Learn more about Cervical Screenings

What is cervical screening?

Cervical screening is a test to check the health of the cervix (the neck of the womb).

Cervical screening is not a test for cancer. It is a method of preventing cancer by detecting and treating early abnormalities.

A sample of cells is taken from the cervix with a soft brush.

A cervical smear is quick, taking about 15 minutes, and is done at the GP Surgery.

If you have any anxieties or concerns about the appointment, please talk to your GP surgery who can help discuss any further support you need.

Find out what happens at your cervical screening appointment

What are the benefits of cervical screening?

Early detection and treatment can prevent 75 per cent of cancers from developing.

If I have symptoms

If you have any symptoms of cervical cancer or any concerns, don’t wait for your screen, contact your GP.

See symptoms of cervical cancer

How do I book cervical screening

When you are invited for your smear test, please contact the GP Surgery to book an appointment.

You will be booked with the Practice Nurse. You can also request a weekend appointment (Saturday and Sunday) which would be booked for you at our local Enhanced Access Hubs. Our reception team can arrange this for you.  

Information in other formats

  • Cervical screening video, how it is done
  • Cervical screening: easy-read booklet

Targeted Lung Health Checks

If you are aged between 55 to 74 and have ever smoked, you may be offered an NHS lung health check.

Learn more about Lung Health Checks

Why lung health checks are done?

Lung cancer causes more deaths than any other cancer in the UK. There are often no signs or symptoms of lung cancer at an early stage. 

The Targeted Lung Health Check programme aims to find cancer early, sometimes before you have symptoms.

Lung health checks look at how well your lungs are working and can help diagnose lung cancer as early as possible. Early diagnosis can make lung cancer more treatable and make treatment more successful. 

Who is eligible for a lung health check

Currently, lung health checks are only available in some parts of England. This includes patients living within our Borough. They will be available everywhere by 2029.

If you are eligible, you will get a letter or phone call from a local NHS service inviting you to an appointment.

You may be invited if all the following apply to you:

  • You’re aged between 55 and 74
  • You’re registered with the Practice
  • You’re a current or former smoker

How do I contact the service?

Eligible patients who want to self-refer, or have missed an invite can visit the Lung Health Check West London website for contact details and further information 

Abdominal aortic aneurysm (AAA) screening

AAA Screening is offered to men during the screening year (1 April to 31 March) when they turn 65 to detect abdominal aortic aneurysms (a dangerous swelling in the aorta). Men over 65 can self-refer. 

Abdominal aortic aneurysm (AAA) screening is a way of checking if there’s a bulge or swelling in the aorta, the main blood vessel that runs from your heart down through your tummy.

Learn more about Abdominal Aortic Aneurysm (AAA) Screenings

This bulge or swelling is called an abdominal aortic aneurysm, or AAA.

It can be serious if it’s not spotted early on because it could get bigger and eventually burst (rupture). 

Who’s screened for AAA

In England, screening for AAA is offered to men during the year they turn 65. 

Men aged 65 or over are at risk of getting AAAs. Screening can help spot a swelling in the aorta early on when it can usually be treated. 

Screening for AAA is not routinely offered to:

  • Women 
  • Men under 65
  • People who have already been treated for an AAA

This is because the risk of getting an AAA is much smaller in these groups. 

If you’re over 65 years old, you can ask for a scan to check for an AAA if you think you might need one but have not been offered a screening test. 

How do I get screened for AAA

If you’re a man and registered with a GP, you’ll get a screening invitation in the post when you’re 64 or soon after your 65th birthday. You can then arrange an appointment that suits you. 

If you’re a man over 65 and have not been screened before, you can ask for a test by contacting your local AAA screening service directly by:

Prostate Cancer

There's currently no national screening programme for prostate cancer in the UK.

The PSA (prostate specific antigen) test is a blood test to help detect prostate cancer. But it's not perfect and will not find all prostate cancers.

This blood test can be done at the Surgery. For more information see one of the links below, or ask your GP.

If I have symptoms

If you have any concerns about your prostate or any new symptoms, book to speak to your GP.

See symptoms of Prostate Cancer

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